Changes – You’re welcome to add or subtract family members from your membership. To do this, complete a request at the front desk. Members who pay by automatic draft must submit this request five days before the next scheduled draft so changes can be implemented in the same month. Charges for upgrades will be pro-rated to your account. If you reach an age that will change your membership category, you will be given at least 30 days’ notice of the change.

Insufficient funds – A $25 service fee is attached to insufficient checks and EFTs.

Guest passes – GSC members ages 18+ can bring a maximum of two guests per visit. Guests must be accompanied by a member. Each guest may visit two times per calendar year for free. After the guest’s two free visits a $10 per visit fee will apply.

Termination – If you wish to terminate your membership, please complete a cancellation form available on our website. Members who pay by automatic draft must submit the cancellation form at least five days before the scheduled draft to ensure cancellation is effective by that draft.

Refunds are not available if paying on a monthly basis.

CODE OF CONDUCT

Members of the Glendale Sports Center agree to abide by the rules, policies, and code of conduct, as stated here.

The Glendale Sports Center is committed to providing a safe and welcoming environment for all. To promote safety and comfort, the Glendale Sports Center asks all persons to act appropriately at all times when in our facilities, on our property or participating in our programs.

We expect persons using the Glendale Sports Center to act maturely, to behave responsibly, and to respect the rights and dignity of others. The actions listed below, which are not intended to be an all-inclusive list of behaviors, are considered inappropriate and are prohibited in our facilities or programs:

• Using or possessing alcohol, cannibis or illegal drugs on Glendale Sports Center property
• Carrying or concealing a weapon or any device or object that may be used as a weapon
• Proper dress for a family-friendly facility is expected at all times. Shirts, bottoms, and shoes are to be worn at all times. Clothing with offensive, vulgar, or profane writing or pictures is not allowed. Athletic shoes (without black soles), shirts, and shorts are appropriate for gym and work-out areas.
• Harassment or intimidation by words, gestures, body language, or any type of menacing behavior
• Physical contact with another person in an angry, aggressive, or threatening way
• Verbally abusive behavior, including profanity, angry language, swearing, name-calling, or shouting
• Sexually explicit conversation or behavior; any sexual contact with another person or self
• Theft or behavior that results in the destruction or loss of property
• Loitering within facilities or on the grounds of the Glendale Sports Center
• The use of cell phones, cameras and video recording devices is prohibited in locker rooms

Anyone who feels that this Code of Conduct is being violated should immediately report the behavior to a staff person on duty. Glendale Sports Center staff members are eager to be of assistance. Please notify a staff member if assistance  is needed.

Immediate suspension or termination of Glendale Sports Center membership may result from a violation of this Code of Conduct.

The Glendale Sports Center reserves the right to suspend, terminate or deny membership to any individual. Failure to abide by set guidelines, inappropriate behavior towards staff or other members, acts of violence and anything else deemed hazardous to the safety of members, staff and guests will constitute a possible termination.

All members and guests are required to present a valid photo identification card when using Glendale Sports Center facilities and participating in Glendale Sports Center programs. Membership privileges and cards are not transferable, remain the property of the Glendale Sports Center, and must be returned upon request.

Members must be 18 years old to enroll in the Glendale Sports Center without a parent authorizing the application.

General

Accidents – If you have an accident, injury or incident, contact a staff member immediately – we will help you! First-aid kits are available throughout the GSC, along with emergency oxygen and automated external defibrillators (AEDs).

Class cancellations – GSC reserves the right to cancel classes due to insufficient registration, attendance or inclement weather conditions.

Program refunds – Many fees are non-refundable. In addition, we do not offer makeups for missed classes or activities after the session or program begins. If the GSC must cancel a program or activity, we will issue refund checks. Please allow two weeks for a refund.

Food and beverages – Food and drinks can be enjoyed in designated areas.

Lost and found – Items that are found and turned in are kept at the front desk. Unclaimed articles are donated to charity.

Locker keys/Lock rental – We encourage you to lock up your belongings while at the GSC. Members must provide their own lock. No overnight locking permitted.

Photo and talent release – GSC may photograph or record an activity involving our members and program participants for documentation or further promotion. Through your membership agreement, you release GSC to use any photos or videos of you and understand that we do not compensate for these images or videos.

Cameras/Cell phones – Please limit phone calls to designated areas, and please be sure your use of electronics does not disrupt others. Cameras should never be used in locker rooms, restrooms, changing areas or showers.

Drug, tobacco and alcohol free – The use of illegal and recreational drugs, tobacco and alcohol on GSC grounds is prohibited. Members will not be allowed in our facility if they are under the influence.

Safety – Safety is a priority at GSC. Please exercise caution when participating in a class and/or using equipment. Be sure to look out for your guests and children. Please use protective gear when necessary and please use weight plate collars/clips on bars.

Weapons – Possession, sale, distribution or carrying of weapons – including guns, knives and explosives – is prohibited and will result in an immediate dismissal from the premises and cancellation of membership.

Youth members -Kids over age 8 are welcome in the Glendale Sports Center Fitness Center to exercise, build strength, and start creating fitness habits that will last a lifetime.
8 TO 10 YEARS OLD
• You must be accompanied by a parent or guardian at all times.
• Before using any equipment, you must attend a fitness orientation with a parent or guardian.
• Suggestion: Try cardio machines like rowers and treadmills.
11 TO 13 YEARS OLD
• You can use equipment without parent or guardian supervision.
• Before using any equipment, you must attend a fitness orientation with a parent or guardian.
• Suggestion: Try the selectorized equipment and/or ellipticals.
14 AND OLDER
• You can use equipment without parent or guardian supervision.
• No orientation is required.
• Suggestion: Talk to a trainer about your goals and they can help develop a program for you.

Be courteous – Please wipe down all fitness equipment after use and please re-rack free weights, squat rack arms, and weight plates after use. Do not bounce Medicine Balls against walls in the fitness area. Be respectful to members waiting to use the strength machines and allow them to use the equipment in between sets.

Proper footwear – Athletic footwear must be worn in the fitness area. No open-toed or open-heeled shoes allowed.

Peak hours – During peak hours, please limit your workout to 30 minutes on the cardio machines.

Be respectful – No cell phone usage in the fitness area. Socializing and group activities should be done in the lobby, not in the fitness area.